About Aperion Skills
Learning without limitation
Our core belief is that by continuously learning new things, we can improve the way we live and work with one another, regardless of our cultural background, beliefs, and life experiences.
When an individual’s life is improved, their community and our society as a whole is also improved, thereby creating a better future for all.
What we do
Our mission is to equip individuals and organisations with the knowledge and skills necessary to ensure culturally diverse people can thrive.
Through mentoring, consulting, creative workshops, and interactive learning, our programs empower you to build understanding, reduce stigma, prevent discrimination, and improve service delivery outcomes.
Who we work with
Our programs are designed for anyone working with or supporting diverse people.
From education to disability services, health, aged care, government and non-government agencies, we’ll help you implement and maintain an environment that harbours a sense of belonging and provides opportunities for all.
A culturally inclusive environment can be the key to a better life for people from diverse backgrounds.
As well as empowering you to create that environment, our programs result in improved personal and career development, mutual respect, inclusive onboarding processes, staff retention, and enhanced productivity.
By embracing limitless learning and expanding our skills and knowledge, together we can improve the lives and futures of diverse people living and working in Australia.
About the founder
When civil war broke out in my country in 1992, my family and I were forced to flee our home and live as refugees for three years.
In 1995, we joined a refugee resettlement program that took us on a 13,000 kilometre journey to Wollongong, Australia.
Like every refugee or migrant who has found themselves seeking safety in a new country, we faced a lot of challenges such as culture shock, language barriers, social isolation, and the constant search for a sense of belonging.
After learning English, I undertook a Bachelor of Science (Psychology) at the University of Wollongong which led me to a 12-year career as a Case Manager and Team Leader with an organisation that provides support services to newly arrived refugees in Australia.
There I helped clients with settlement, integration, employment, and connection, mentored staff, and provided consultation services to community groups, service providers, and funding bodies that work with culturally diverse people.
Later, I worked with Family and Community Services Housing as a Senior Client Service Specialist where I guided team members in managing complex and competing client needs.
In 2013, I gained a Certificate IV in Training and Assessment which led to a teaching career at TAFE where I teach mental health and community services subjects.
I also worked as Training and Education Coordinator for an organisation that supports multicultural communities. Within that role, I developed and delivered workshops to various service providers in New South Wales and Australian Capital Territory. During that time, I obtained a Diploma of Leadership and Management and successfully managed a team of training officers.
I’ve worked with numerous people from diverse backgrounds, and my greatest achievement is being part of someone’s journey to a better life and having a positive impact on our community.
I’m dedicated to creating an environment where every individual feels included and has opportunities to thrive.
To limitless learning,
"I have worked with Zeljka for over a decade and have seen first-hand how she has honed her skills in teaching, training and mentoring. She brings extensive experience in the Community Services industry, including within several sectors. She is skilled at working collaboratively with organisations and customising her work to meet organisational needs, especially in cross-cultural and multicultural settings"
“I have worked with Zeljka for a few years, and I learned so much from her. She inspired me to be my best every day. She is a very smart, kind, professional and inspiring woman! I am definitely recommending her services. She never disappoints.”
“Zeljka approaches leadership and coaching in a supportive and approachable way. Zeljka was an integral part of my development in the community services sector through her in-depth understanding of case management principles, trauma informed care and conflict management. Zeljka is an admirable mentor with a wealth of experience and I strongly encourage those seeking to strengthen their skills or commence a career is Community Services to make connect with Zeljka.”
“Zeljka was a manager and a mentor to me in my initial career in social services industry. She has mentored me to acknowledge that every effort I put in does count toward the final achievement and overall customer satisfaction. She is resourceful and has rich connection to culturally diverse established and emerging communities. I can always reach out to her for any professional advice and support.”
Ros K., Palliative Care Clinical Nurse Specialist & Educator
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